FAQ

Five Eau de Parfum perfumes, each in a 50ml bottle: Aura, Contra, Cunoor, Iceberg and Rogue. Each one is our own composition, made in India with perfume oils from France, Spain, Italy and India. There is also the Discovery Set, all five in 2ml sprayers, and every order comes with one free 2ml sample.

A perfume is fragrance oil dissolved in alcohol. The share of oil decides how long it stays and how far it reaches. Ours are 20% oil, which is Eau de Parfum strength at the upper end. It is the reason two or three sprays carry through a working day instead of fading by lunch.

Measured on real skin, over a month, by 112 testers: Aura about 8 hours; Contra 7 to 8 hours; Cunoor beyond 8 hours; Iceberg 7 to 8 hours; Rogue 8 to 10 hours. Skin, weather and how much you spray move these numbers a little either way. Every product page carries its own figures, and the Proof page has the full table.

Before any perfume shipped, 112 neutral volunteers, 56 men and 56 women aged 20 to 55, wore it for 30 days and told us how it held at application, at four hours and at eight hours. We reformulated until the answers held up: Aura went through 5 versions, Contra 3, Cunoor 7, Iceberg 9 and Rogue 8. The number you see on a product page is that perfume's own count. All testing was done in Indian weather, from workdays into evenings, because that is where these will be worn.

Yes, all five. Some lean brighter, some deeper, and each product page says honestly where a scent sits, but there is no "his" and "hers" shelf here. Wear what feels like you.

All five perfumes in 2ml sprayers, for ₹249, shipped free. Inside the box is a card with a code worth ₹249 off any 50ml bottle. Use it on your first full bottle and the set has cost you nothing. One code per set, single use, on any one of the five. It is the low-risk way in, and the reason our returns policy can be as narrow as it is.

Each 50ml bottle is ₹1,049 (MRP ₹1,199). Shipping is charged at checkout, calculated by PIN code and weight, and shown in full before you pay. One free 2ml sample comes with every order.

Every order, of any size, includes one free 2ml sample of one of the five perfumes, so you always have a second scent to try. If you have a preference, write it in the order notes at checkout and we will do our best.

If you already know the scent you want, buy the 50ml. If you're new to us, start with the Discovery Set, live with the five for a week or two, then use the ₹249 code on the one that stays with you. Find your scent also gets you to a match in three questions, if you would rather a shortcut.

Two or three, on pulse points: wrists, the base of the throat, behind the ears. At 20% oil, more isn't better; it only shouts. Spray from a hand's width away and let it settle. Don't rub. A 50ml bottle gives roughly 300 sprays, so at three a day it lasts about three months.

These are alcohol-based Eau de Parfum for external use, made to the same rules as any cosmetic sold in India. If your skin is sensitive, spray once on the inside of a wrist and wait a day before wearing it fully. Avoid contact with eyes, don't use on broken or irritated skin, and keep bottles away from flames and heat until dry. The full caution text is on every bottle and box.

Fragrance holds best on moisturised skin, so apply after a shower or over an unscented lotion. Spray onto skin rather than only onto clothes, and don't rub; rubbing breaks the opening. Store the bottle upright, in a cool, dry place away from direct sunlight and heat, and it will keep its character for a long time.

Everywhere in India. Shipping is charged at checkout, calculated by PIN code and weight, and shown in full before you pay. We hand your parcel to the courier within 24 to 48 hours; metro cities usually see it in 3 to 4 working days from dispatch, the rest of India in 4 to 6. Details on Shipping & Returns, and you can follow the parcel from Track Your Order.

No. Every order is prepaid, by card, UPI, net banking or wallet. It keeps prices honest for everyone, because failed cash deliveries are a cost every other customer would otherwise pay for.

Our Promise: if your bottle arrives damaged, leaks, or isn't what you ordered, we replace it or make it right. Email care@vivascenta.com within 7 days of delivery, with photographs taken before you open the bottle, and we sort it. The full steps are on the Refund Policy.

No, and we would rather say so plainly. Fragrance is a personal-care product; once a seal is broken, the bottle cannot be resold for hygiene reasons. That is exactly why the Discovery Set exists: try all five for ₹249, credited back on your first bottle, and choose with your nose rather than a guess.

Yes, within 24 hours of placing it, as long as it hasn't dispatched. Write to care@vivascenta.com or message us on WhatsApp at +91 85208 55594 with your order number and the full amount goes back to your original payment method within 7 working days. Once the parcel has left us, it can no longer be cancelled.